Family-owned and operated for over 20 years, POCO Garage Doors serves Coquitlam, Port Coquitlam, and Port Moody with fast, professional, and honest service — every time.
Preventive service contracts from $189 / visit. Twice-yearly maintenance plans for parkade gates, overhead doors and loading bays across the Lower Mainland.
Scheduled twice-yearly inspections of every door & gate
Priority same-day emergency response for contract clients
Written condition reports for council & AGM meetings
Multi-site billing — one invoice per property
Loading-bay seals, springs & openers all under one roof
"Called POCO on a Sunday morning when my spring broke. They were at my door in under two hours. Professional, fast, and the price was exactly what they quoted."
M
Mark T.
Port Coquitlam
"Used POCO for our strata's parking gate. Proper service schedule, explained everything clearly, no emergency call-outs since. Money saved for the whole complex."
S
Sandra L.
Coquitlam — Strata Manager
"Replaced our 20-year-old door with a beautiful Hormann ThermaTech. The install was immaculate — clean, quiet, and looks incredible. Five stars without hesitation."
J
James & Carol R.
Port Moody — Heritage Woods
"Door going up two inches and stopping. Another company quoted me $800 for a new opener. POCO diagnosed a broken cable in 5 minutes, fixed it for a fraction of the price."
A
Amir K.
Coquitlam — Burke Mountain
"New LiftMaster opener installed — whisper quiet and connects to our phones perfectly. The technician walked me through every feature. Great family business."
L
Lisa H.
Port Coquitlam — Lincoln Park
"Fast, fair, and friendly. Gate opener stopped working before a big family event. One call and POCO had it sorted within the hour. Even replaced a worn cable proactively."
R
Roberto M.
Port Moody — Suter Brook
"Called POCO on a Sunday morning when my spring broke. They were at my door in under two hours. Professional, fast, and the price was exactly what they quoted."
M
Mark T.
Port Coquitlam
"Used POCO for our strata's parking gate. Proper service schedule, explained everything clearly, no emergency call-outs since. Money saved for the whole complex."
S
Sandra L.
Coquitlam — Strata Manager
"Replaced our 20-year-old door with a beautiful Hormann ThermaTech. The install was immaculate — clean, quiet, and looks incredible. Five stars without hesitation."
J
James & Carol R.
Port Moody — Heritage Woods
"Door going up two inches and stopping. Another company quoted me $800 for a new opener. POCO diagnosed a broken cable in 5 minutes, fixed it for a fraction of the price."
A
Amir K.
Coquitlam — Burke Mountain
"New LiftMaster opener installed — whisper quiet and connects to our phones perfectly. The technician walked me through every feature. Great family business."
L
Lisa H.
Port Coquitlam — Lincoln Park
"Fast, fair, and friendly. Gate opener stopped working before a big family event. One call and POCO had it sorted within the hour. Even replaced a worn cable proactively."
R
Roberto M.
Port Moody — Suter Brook
Brands We Service & Supply
Top Brands, Expert Installation
Service Areas
Proudly Serving the Tri-Cities
Local experts for every neighbourhood. Click a city to learn more about our service coverage for garage door repair and installation.
Coquitlam
All neighbourhoods covered
Burke Mountain
Canyon Springs
Central Coquitlam
Chineside
Coquitlam East
Harbour Chines
Hockaday
Maillardville
Meadowbrook
New Horizons
Ranch Park
River Springs
Scott Creek
Summit View
Westwood Plateau
Westwood Summit
Port Coquitlam
All neighbourhoods covered
Birchland Manor
Citadel Heights
Citadel Landing
Coquitlam River
Glenwood
Harbour View
Kilmer
Lincoln Park
Mary Hill
North Shaughnessy
Riverwood
Shaughnessy
The Foothills
Upper Lincoln
Woodland Acres
Woodward Hill
Port Moody
All neighbourhoods covered
Barber Street
Baycrest
College Park
Eagle Ridge
Glenayre
Heritage Mountain
Heritage Woods
Inlet Centre
Ioco
Murray-Clarke
North Shore
Pleasantside
Port Moody Centre
Suter Brook
Westhill
Woodland
Get In Touch
Tell Us About Your Project
Send us the details and we’ll reply within one business day with a quote, a service window, or a referral if it’s outside our scope. Goes straight to info@portcoquitlamgaragedoors.ca.
POCO Garage Doors provides same-day broken garage door spring repair across Coquitlam, Port Coquitlam, Port Moody, Anmore, Belcarra, Burnaby, and the Tri-Cities. Licensed, insured technicians — trucks fully stocked with torsion and extension springs in every common size. Most jobs done in under 90 minutes.
Don’t force the door — springs under tension can cause serious injuryEmergency & after-hours service available
Coquitlam • Broken Spring Replacement
What We Do
Professional Garage Door Spring Replacement — Done Right, Done Fast
A snapped torsion or extension spring is the #1 reason garage doors stop working. Without a working spring, your door becomes a 200–400 lb dead weight that won’t open — trapping your car, your tools, and your day.
POCO Garage Doors is the Tri-Cities’ highest-rated garage door spring repair company. We carry every common torsion and extension spring on the truck, so we can usually fix your broken spring in a single same-day visit. Every repair includes a complete safety inspection of cables, drums, bearings, and tracks — the things that fail next when a spring goes.
Torsion springs, extension springs, oil-tempered & galvanized
Single-spring conversion to dual-spring for safer operation
Cable, drum, and bearing replacement included when needed
Genuine OEM parts for LiftMaster, Chamberlain, Hörmann & Amarr doors
Why You Should NEVER Replace a Garage Door Spring Yourself
A residential torsion spring stores between 500 and 2,000 lbs of tension. When something goes wrong — the wrong winding bar, a slipped grip, or fatigued metal — that energy releases instantly and violently. ER visits from DIY garage door spring repair are common and severe: broken fingers, lacerations, eye injuries, and worse. Our technicians use proper winding bars, locking pliers, and safety procedures every single time. The few hundred dollars you save attempting it yourself is not worth the risk.
Right Spring, First Visit
Diagnose The Problem
How To Tell If Your Garage Door Spring Is Broken
Garage door springs almost always fail without warning — usually with a sudden, loud bang that sounds like a gunshot from your garage. Here’s how to confirm it before you call:
Loud bang from the garage. Sometimes mistaken for a break-in or a vehicle hitting the door.
Door won’t open or feels extremely heavy. The opener may strain, hum, or refuse to lift.
Visible 2–4 inch gap in the spring. A torsion spring above the door will be visibly broken in two pieces.
Door opens 6” then stops. The opener’s built-in safety detects the imbalance and reverses.
Crooked or uneven door. One side noticeably higher than the other — often from a snapped extension spring or cable.
Loose cables hanging. Cables on the side of the door dangling means broken extension spring or cable failure.
If you see any of these signs, stop using your garage door immediately. Operating a door with a broken spring can damage the opener, bend the tracks, snap a cable, or send the door crashing down.
Torsion Springs vs. Extension Springs — Which Do You Have?
Every residential garage door uses one of two spring systems. Knowing which type you have helps us bring the right replacement parts on the first visit. POCO Garage Doors stocks both torsion and extension springs in every standard size on every service truck.
Most Common • Modern Doors
Torsion Springs
Mounted horizontally on a steel shaft above the garage door. Torsion springs use rotational tension to lift the door — they’re safer, smoother, longer-lasting, and quieter than extension springs. The vast majority of doors installed in the last 20 years use a torsion spring system.
Lifespan: 10,000–25,000 cycles standard • up to 100,000 cycles with high-cycle upgrade Common in: 16×7 double doors, 8×7 single doors, all modern installations
Older Installations • Single Doors
Extension Springs
Mounted along the horizontal tracks on either side of the door. Extension springs stretch and contract to lift the door. Common in older homes and smaller single-car doors. We always install safety cables through extension springs to prevent dangerous whip-back when one breaks.
Lifespan: 5,000–10,000 cycles — shorter than torsion Common in: Pre-2000s homes, single 8×7 doors, lighter aluminum doors
Port Moody • Snapped Torsion Spring
Why It Matters
The Right Spring For Your Exact Door
Garage door springs are matched precisely to your door’s weight, height, and use pattern. Use the wrong spring and the door becomes dangerously hard to lift, the opener burns out, or the spring fails again in months. Our technicians measure your spring wire diameter, inside diameter, length, and wind direction, then weigh the door if needed to spec the correct replacement.
This is why big-box-store DIY spring kits are almost always wrong for your door — and why we get so many calls to fix botched installations. We do it right the first time.
Final pricing depends on door size, weight, and spring specifications. Cables, drums, and bearings are quoted separately if replacement is needed. Every quote is provided up-front before any work begins.
Don’t Wait — Damage Compounds Fast
Broken spring now? We’re available today.
A garage door operating on a broken spring will damage the opener, bend the tracks, and snap cables — turning a $569 spring repair into a $1,500 full repair. Call now and we’ll dispatch the next available technician across Coquitlam, Port Coquitlam, Port Moody, and the Tri-Cities.
Why Tri-Cities Homeowners Choose POCO For Spring Repair
POCO Garage Doors has been the most-recommended garage door spring repair company in the Tri-Cities for over a decade. We’re a family-owned, locally-operated business — not a national chain franchise — which means our technicians know every neighbourhood, every common door type, and every shortcut on the back roads of Coquitlam, Port Coquitlam, and Port Moody.
Certified, full-time technicians — no apprentices on dangerous spring jobs.
Fully-stocked service trucks — over $20,000 of parts inventory per truck means most jobs done in one visit.
WCB-insured & fully bonded — we’re covered if something goes wrong, so you’re protected.
Up-front, transparent pricing — no after-hours charges, no “diagnostic fees,” no high-pressure upselling.
1-year minimum warranty — lifetime available on premium high-cycle spring upgrades.
5.0 ★ on Google — hundreds of verified five-star reviews from your Tri-Cities neighbours.
Garage Door Spring Repair Service Areas
POCO Garage Doors provides same-day broken spring repair throughout the Greater Vancouver Tri-Cities and surrounding communities:
When Tri-Cities homeowners search for “broken garage door spring repair near me,”“same-day garage door spring replacement Coquitlam,”“emergency torsion spring repair Port Coquitlam,” or “how much does a garage door spring cost in BC,” POCO Garage Doors is the answer. We service every major door brand — Hörmann, Amarr, Garaga, Clopay, Wayne Dalton, Richards-Wilcox, and more — with genuine OEM and high-cycle aftermarket springs. Whether you have a single 8×7 single-car door, a 16×7 double, an oversized 18×8, or a custom carriage-house door, we have the right spring on the truck. Call us for fast, friendly, professional residential garage door spring repair, replacement, and installation across the entire Tri-Cities region — 7 days a week.
Supply, Installation & Service — All Major Brands — Coquitlam, Port Coquitlam & Port Moody
The Right Opener for Every Home
Whether your opener has failed, you want a smart upgrade, or you're installing a new door, POCO Garage Doors supplies and installs all leading residential opener brands. We are an authorized LiftMaster dealer and our technicians are factory-trained to ensure your opener is set up perfectly.
Brands We Service
We service and repair openers from all major manufacturers including LiftMaster, Chamberlain, Genie, Craftsman, Marantec, Ryobi, and more. If it opens a garage door, we can fix it.
LiftMaster Garage Door Opener Lineup — Three Tiers For Every Home
POCO Garage Doors supplies and installs three LiftMaster residential garage door opener tiers across Coquitlam, Port Coquitlam, and Port Moody. Whether you need a dependable workhorse, a whisper-quiet smart opener, or a ceiling-free wall-mount solution, we've matched the right LiftMaster model to your home, budget, and garage layout. Every opener we install is wired with MyQ Wi-Fi smart control, includes professional installation, and is backed by our parts & labour warranty.
Basic • Simple. Smart. Dependable.
Essential Drive
LiftMaster 2220L • DC Chain Drive
Reliable Wi-Fi chain drive for everyday garages.
The LiftMaster 2220L is a budget-friendly DC chain drive garage door opener with built-in Wi-Fi and MyQ smart control. Smooth, soft-start/soft-stop motion, integrated camera, and a multi-function L955W control panel make it the smart pick for standard residential doors in Tri-Cities homes.
DC Chain Drive — quiet, dependable
Built-in Wi-Fi & MyQ smartphone control
Integrated camera with two-way audio
L993S 3-button remote included
5-year motor / 1-year parts warranty
Best For
Detached garages, secondary doors, single-car homes, rentals, and budget-conscious homeowners who want reliable smart-home connectivity without paying for a belt drive.
The LiftMaster 6580L is our most popular premium garage door opener — a 1 HP DC belt drive with battery backup, integrated camera, dual LED lighting, and full MyQ smart-home integration. Vibration-free belt drive operation makes it the ideal choice for attached garages and rooms above the garage.
1 HP DC Belt Drive — whisper quiet
485LM Battery Backup (works in power outages)
Integrated HD camera + 1,500 lumen Dual LED
L957W motion-detecting smart control panel
6-year motor / 1-year belt warranty
Best For
Attached garages, bedrooms above the garage, light sleepers, families, and tech-savvy homeowners who want quiet operation, battery backup, and full smartphone control.
Ceiling-free wall-mount for tall & custom garages.
The LiftMaster 98022 is a wall-mount jackshaft garage door opener that installs beside the door — freeing the entire ceiling for storage, car lifts, vaulted ceilings, or low-headroom situations. Lifts doors up to 850 lbs with battery backup, automatic deadbolt lock, and integrated camera. The quietest, most powerful opener LiftMaster makes for residential applications.
DC Wall-Mount Jackshaft — lifts up to 850 lbs
841LM Automatic Garage Door Lock (deadbolt)
Battery backup & integrated Wi-Fi camera
880LMW smart control panel + 837LM remote LED
Lifetime motor / 5-year parts warranty
Best For
Garages with car lifts, overhead storage, vaulted or cathedral ceilings, low-headroom installs, oversized custom doors, and homeowners who want maximum garage space and the quietest possible operation.
Not sure which LiftMaster opener is right for you? Call POCO Garage Doors at
778-831-0239
for a free in-home assessment in Coquitlam, Port Coquitlam, Port Moody, Burnaby, or New Westminster. We'll measure your headroom, ceiling space, and door weight, then recommend the right model for your garage — with transparent, up-front pricing and same-week installation.
Same-Day Service
Garage Door Opener Repair in Coquitlam, Port Coquitlam & Port Moody
Is your garage door opener making strange noises, refusing to close, reversing on its own, or completely unresponsive? POCO Garage Doors provides same-day garage door opener repair across the Tri-Cities — Coquitlam, Port Coquitlam, Port Moody, Anmore, Belcarra, Burnaby, New Westminster, and Pitt Meadows. We service and repair every major brand including LiftMaster, Chamberlain, Genie, Craftsman, Marantec, Linear, Sears, and Ryobi, with fully-stocked service trucks that carry the most common parts so most repairs are completed in a single visit.
Common Garage Door Opener Problems We Fix
Our certified technicians diagnose and repair every type of garage door opener malfunction — from worn-out gears and burned motors to faulty safety sensors and dead remotes. If your opener is acting up, we'll find the root cause and give you an honest, up-front quote before any work begins.
Opener Won't Open or Close
Dead motor, stripped gear, broken capacitor, or burned-out logic board — we diagnose and repair non-responsive openers fast.
Door Reverses Before Closing
Misaligned safety sensors, dirty photo eyes, broken springs, or incorrectly set travel limits are the usual culprits. We fix all four.
Loud Grinding or Humming
Worn drive gears, loose chains, dry rollers, or failing motor bearings cause noise. We replace LiftMaster and Chamberlain gear kits in under an hour.
Remote or Keypad Not Working
Dead batteries, programming issues, broken receivers, or worn-out wireless keypads. We reprogram and replace remotes for every brand.
MyQ & Wi-Fi Connection Issues
Smart opener won't connect to MyQ app, Wi-Fi keeps dropping, or notifications stopped working? We troubleshoot LiftMaster smart connectivity on every model.
Safety Sensor Errors
Blinking LED lights mean misaligned or faulty photo-eye safety sensors. We realign, rewire, or replace sensors to bring your opener back into compliance.
Broken Drive Belt or Chain
Snapped belt, stretched chain, or off-track trolley assembly. We carry replacement belts, chains, and trolleys for every LiftMaster model.
Battery Backup Failure
485LM battery alarm beeping or dead during a power outage? We replace LiftMaster battery backups and test the full charging system.
Logic Board / Circuit Board Repair
Power surges and lightning strikes fry circuit boards. We supply and install genuine LiftMaster and Chamberlain logic boards, often same-day.
Why Choose POCO For Garage Door Opener Repair?
We're a family-owned, locally-operated garage door company serving the Tri-Cities since day one. Our technicians are factory-certified on LiftMaster, Chamberlain, Genie, and Marantec products. We carry over $20,000 of parts inventory on every truck, which means most repairs are completed in a single visit — no waiting days for parts to arrive. Every repair is backed by our parts & labour warranty, and we provide transparent, up-front pricing with no hidden fees, no after-hours surcharges, and no high-pressure upselling.
Same-Day & Emergency Garage Door Opener Service
A broken garage door opener can lock you out of your home or trap your car inside. That's why POCO Garage Doors offers same-day emergency repair service across Coquitlam, Port Coquitlam, and Port Moody — including evenings and weekends. Most service calls are dispatched within 2–4 hours. Whether you have a snapped torsion spring, a frozen opener motor, or a smart garage door that won't connect to MyQ, we'll have a technician at your door fast.
Repair vs. Replace — What's Right For You?
If your garage door opener is over 15 years old, lacks battery backup, or is on its third repair, it may be more cost-effective to replace it with a modern, energy-efficient LiftMaster smart opener. Our technicians will give you an honest assessment — we'll only recommend replacement when the math actually works in your favour. New openers come with battery backup, MyQ Wi-Fi, integrated cameras, and significantly quieter operation, plus full manufacturer warranties.
Premium Doors Supplied & Installed — Coquitlam, Port Coquitlam & Port Moody
Transform Your Home's Curb Appeal
A new garage door is one of the highest-ROI home improvements you can make. At POCO Garage Doors, we supply and install premium doors from the industry's most trusted manufacturers, with options for every style, budget, and climate requirement.
Our Featured Brands & Models
Hormann ThermaTech
Model 3400 — Insulated
The Hormann 3400 ThermaTech is our most popular insulated door. Its 40mm thick steel-faced polyurethane core delivers outstanding thermal efficiency — perfect for attached garages in BC's variable climate. Available in a wide range of colours and panel designs.
Reliable, cost-effective, and good-looking. The Hormann 500 Series is ideal for detached garages or situations where insulation isn't a priority. Durable steel construction in multiple finishes with minimal maintenance requirements.
Best for: Detached garages, workshops, budget-conscious homeowners.
Amarr Lincoln
Carriage House Style
The Amarr Lincoln is our most popular carriage-house style door. It brings classic charm with modern durability — steel construction with embossed wood-grain texture and full insulation. A standout choice for homes with traditional or craftsman architecture.
Best for: Curb appeal, traditional homes, upscale neighbourhoods.
All Our Door Suppliers
We are authorized dealers for all major garage door manufacturers:
Stuck inside or locked out? POCO Garage Doors provides same-day emergency garage door repair across Coquitlam, Port Coquitlam, Port Moody, Anmore, Belcarra and Burnaby. Our trucks are stocked with broken torsion springs, replacement cables, rollers and drums — so most calls are diagnosed and fixed in one visit.
Don’t force a stuck door — you can damage the panels, opener, or hurt yourselfDisconnect the opener and call us — we’ll be there fast
Why Your Door Won’t Open
4 Things Almost Always Cause a Garage Door That Won’t Open
If your garage door won’t open, the opener hums but the door won’t budge, or it goes up a few inches and stops, the cause is almost always mechanical — not electrical. After 20+ years repairing garage doors across the Tri-Cities, here are the four problems we see on nearly every emergency call — in order of how often they happen.
What Tri-Cities Homeowners Search When This Happens:
garage door won’t opengarage door stuck closedgarage door opener runs but door won’t movegarage door goes up a few inches and stopsgarage door makes loud bang then won’t opengarage door cable brokengarage door cable off drumgarage door spring snappedgarage door rollers stuckgarage door jammedgarage door crooked one side higheremergency garage door repair Coquitlamgarage door repair near me Port Coquitlamsame day garage door repair Port Moody
Cause #1 • Broken Torsion Spring
#1 Most Common
Broken Torsion Spring
This is the #1 reason a garage door won’t open — we see it on roughly 6 out of every 10 emergency calls. The torsion spring above your door does all the heavy lifting. When it snaps (usually with a loud bang that sounds like a gunshot), your opener can’t lift the door — it’s simply not strong enough on its own.
Tell-tale signs your spring is broken:
You heard a loud bang from the garage — sometimes hours or days before the door stopped working
Opener motor runs and the chain moves, but the door doesn’t lift
You can see a visible 2–3 inch gap in the spring above the door
Door feels extremely heavy if you try to lift it manually (a balanced door should weigh ~10 lb to lift)
Door opens 6–12 inches then stops or reverses
Do not try to operate the opener repeatedly — it will burn out the motor or strip the gear. Disconnect the opener using the red emergency release cord and call us. We carry every common torsion spring on the truck and most repairs are completed the same day from $269.
Cause #2 • Broken / Frayed Cable
#2 Most Common
Broken or Frayed Garage Door Cable
Garage door lift cables run from the bottom corner brackets up to the cable drums on the torsion shaft. They work in tandem with the springs to lift the weight of the door. When a cable frays, rusts, or snaps, the door becomes unbalanced and won’t open evenly — or won’t open at all.
How to know it’s a cable problem:
Door is crooked — one side is higher than the other
You can see a frayed, rusted, or snapped cable hanging loose at the bottom corner
Door opens at an angle and binds in the tracks
Loud popping or scraping sound when the opener runs
Cable looks unwound or piled up at the bottom of the track
A door with one broken cable is dangerous — the remaining cable and spring are now carrying double the load and can fail at any moment. Stop using the door immediately. Cables should always be replaced in pairs — if one snapped, the other has the same age and wear and is next.
Rust Is the Silent Cable Killer
Coastal BC humidity rusts the steel strands inside garage door cables from the inside out. By the time you can see the rust, the cable has already lost most of its strength. If you can see any rust, fraying, or kinks in your cables — even if the door still works — replace them now. A cable that snaps under tension can put a 200–400 lb door on the ground in less than a second.
Cause #3 • Jammed / Worn Rollers
#3 Most Common
Jammed, Stuck or Worn-Out Rollers
Your door rides on 10–12 small rollers that travel inside the metal tracks. Most builder-grade doors come with cheap plastic rollers with no bearings — they wear out in 5–7 years, dry out, seize up, and grind to a halt inside the track.
Signs of bad rollers:
Door is extremely loud — grinding, scraping, or rattling when it moves
Door jams or sticks part-way up or down
You can see flat spots, cracked plastic, or a missing wheel on the rollers
Door shudders or vibrates when opening
Rollers are visibly off the track or hanging crooked
Forcing the opener to push past a jammed roller bends the tracks, breaks hinges, and burns out the motor. We replace all 10–12 rollers with 13-ball nylon bearing rollers — quieter, smoother, and rated for 100,000+ cycles. The whole upgrade typically takes under an hour.
Cause #4 • Cable Off the Drum
#4 Most Common
Cable Came Off the Drum & Wrapped on the Shaft
When a door closes onto an obstruction (a garbage bin, a kid’s toy, an uneven floor) the cable goes slack and slips off the cable drum. The next time you hit the opener, the cable wraps itself around the torsion shaft like fishing line on a reel — and now the door is jammed, crooked, and won’t open.
You probably have this problem if:
Door tilts heavily to one side when you try to open it
You can see cable wrapped “birds-nest” style around the shaft above the door
Drum is loose or visibly empty of cable
Door scrapes the floor on one corner when closing
Started after the door closed onto something
This is not a DIY repair. The torsion shaft is under live spring tension — loosening the wrong set screw with the door in this position can release that tension violently. We unwind the spring safely, re-seat the cable on the drum, re-tension, and re-balance the door. Most jobs are done in under 90 minutes.
Up-Front Pricing
What Most Repairs Cost
Every quote is given before any work starts. No upsells, no surprises. Final price depends on the size of your door, spring type, and parts needed.
Service Call & Diagnosis
$129
Applied to repair total if you proceed.
Spring Replacement
From $569
Most single-spring residential doors. Pair: from $789.
Cable Replacement (pair)
From $189
Includes drum inspection & door re-balance.
Roller Set (10–12)
From $159
13-ball nylon bearing rollers, quiet operation.
Cable Off Drum Reset
From $189
Re-seat cable, re-tension springs, re-balance door.
Annual Tune-Up
$149
21-point inspection — prevents 90% of these issues.
How an Emergency Call Works
From Phone Call to Working Door — Usually Same Day
1
Call or Text Us
Describe what happened. We’ll often diagnose the cause over the phone in 60 seconds.
2
Same-Day Arrival
Most Tri-Cities calls reach your door within 2–4 hours. Evenings and weekends available.
3
Up-Front Quote
We diagnose, show you the broken part, and quote a final price before starting work.
4
Repair & Test
Most repairs done in 1–2 hours. We balance, lubricate, and safety-test the whole door before we leave.
Prevention • Annual Tune-Up
Prevention
90% of These Emergencies Are Preventable
Almost every emergency call we run could have been caught months earlier with a $149 annual tune-up. Springs, cables, rollers, and drums all give clear warning signs before they fail — rust spots, fraying strands, surface pitting, dry bearings, slack tension. A trained technician spots them in 20 minutes.
An annual maintenance visit catches:
Rusted, frayed, or stretching cables before they snap
Springs nearing the end of their cycle life
Worn-out rollers before they jam the door
Loose hardware, hinges, and brackets
Worn drum bearings and end bearing plates
Misaligned tracks and weak opener safety reverse
Most homeowners save 5–10× the tune-up cost over 5 years by catching these things early. Ask us about it on your next service call — or book a tune-up now.
Please Don’t DIY a Stuck Door
Torsion springs hold 200–400 lb of stored energy. Cables under tension can whip with enough force to break bone. Cable drums and torsion shafts require specialized winding bars to release safely. Every year people are seriously injured trying to fix a stuck garage door themselves — including loss of fingers, eyes, and worse. Disconnect the opener using the red emergency release cord, leave the door alone, and call a licensed technician. We’ll be there same day.
Garage Door Stuck Right Now?
Call POCO Garage Doors. We’re fully stocked, locally owned, and we’ll have your door working again today — not next week.
Same-Day Diagnosis & Repair — Coquitlam, Port Coquitlam & Port Moody
Garage Door Closing Issues — We Find the Cause Fast
A garage door that won't close is a security risk — your house is wide open to the street, your tools and bikes are visible from the driveway, and the heat is leaving the garage. Don't leave your home exposed. POCO Garage Doors provides same-day diagnosis and repair across every Tri-City neighbourhood, and most closing problems are fixed on the first visit because our trucks carry every common part.
Garage door closes then opens again automaticallyGarage door reverses before hitting the floorGarage door won't close all the waySensor light flashing — door won't closeGarage door stops halfway and goes back upGarage door closes with wall button but not remoteGarage door bounces back up after closing
Door Stuck Open
Door Won't Come Down? Don't Leave It That Way Overnight
A garage door stuck open is the #1 reason we get called for an after-hours visit. Whether the door tried to close and bounced back up, the remote stopped working, or the wall button does nothing, the result is the same: your house is open, the heating bill is climbing, and anyone on the street can see straight into the garage.
Most stuck-open calls trace back to one of three things — misaligned safety sensors, a close-limit switch out of range, or a broken spring throwing the opener into safety mode. We carry the parts for all three on every truck and most calls in Coquitlam, Port Coquitlam and Port Moody are diagnosed and resolved inside an hour.
Photo-Eye Safety Sensors — Where 80% of Closing Problems Start
Every garage door opener built after 1993 has a pair of photo-electric sensors mounted six inches above the floor on each side of the door. They project an invisible infrared beam across the opening. If anything — a leaf, a bike pedal, a misaligned bracket, even a spider web — breaks that beam, the opener will refuse to close the door.
When the sensor lights are steady green and amber, the system is happy. When one of them is flashing or off, the beam is broken or the sensors are out of alignment. A 3 mm twist on the mounting bracket is enough to throw them off. We realign, clean the lenses, replace any cracked sensor housings, and re-test the auto-reverse on the same visit.
Quick at-home check: with the door open, look at the two small sensors near the floor. Both indicator lights should be on and steady. If one is blinking or dark, gently twist the bracket until both lights go steady — sometimes that's the whole repair. If they won't stay aligned, the brackets are bent or the wiring has been pinched and you need a technician.
The Six Most Common Reasons A Garage Door Won't Close
Misaligned safety sensors — The most common cause. If the photo-electric sensors near the floor are blocked, dirty, or knocked out of alignment, the door will not close. The indicator light flashes or goes dark.
Close-limit switch needs adjustment — If the door reverses just before reaching the floor, the limit switch is telling the opener the floor is higher than it actually is. A 30-second calibration fixes it.
Obstacle on the floor or track — A leaf, a coiled garden hose, or even a small piece of debris in the door's path will trigger a safety reversal mid-travel.
Damaged or bent track — Dents in the vertical or curved track cause the door to bind on its way down and the opener reads the resistance as an obstruction.
Broken spring or cable — Uneven tension makes the door descend crooked, which throws the opener into safety mode. You may hear a loud bang when this happens.
Worn opener gears or logic board — A failing main gear or a corroded logic board will close the door inconsistently. We diagnose with an amp-draw test and replace only what's worn.
What Happens On A Same-Day Service Call
1. Sensor & Alignment Check
We start at the photo-eyes — the cheapest, fastest fix. Realign, clean lenses, replace housings if cracked, verify both LEDs go steady.
2. Limit & Force Calibration
Set close-limit and down-force per CSA standard so the door reaches the floor without bouncing or hitting hard.
3. Track & Spring Inspection
Walk both vertical tracks for dents or play; check spring balance and cable wear — the silent causes of a reversing door.
4. Auto-Reverse Test
Place a 2″ block under the door and close it. The opener must reverse on contact. We retest before leaving every job.
LiftMaster & Manaras Commercial Operators — Supplied, Installed & Serviced Across Coquitlam, Port Coquitlam & Port Moody
Two Brands. Every Commercial Application.
POCO Garage Doors supplies, installs and services the two most-specified commercial garage door operator brands in British Columbia: LiftMaster and Manaras. Both are built for high-cycle, multi-tenant and industrial use — and we stock the most common models on our trucks for same-week installation across the Tri-Cities.
LIFTMASTER COMMERCIAL OPERATORS
The North American industry standard for commercial garage door openers. LiftMaster operators are engineered for high-cycle continuous service, with battery-backup, MyQ smart-connectivity and Security+ 2.0 rolling-code radios available across the full range — from medium-duty strata parkades to industrial distribution centres.
Canadian-built commercial door operators engineered and assembled in Quebec. Manaras-Opera operators are specified across BC for their heavy-duty cast-iron gearboxes, hardened steel sprockets and ultra-long mechanical life. The OHJ and OSJ jackshafts are the workhorse choice for high-cycle strata parkades and warehouse loading bays where reliability is non-negotiable.
Send us your door size, daily cycle count and the building type — we’ll spec the right operator and quote installation. Most commercial openers ship same-week from local stock.
LiftMaster & Manaras Commercial Openers — Common Questions
LiftMaster vs. Manaras — which commercial operator should I choose?
Both are top-tier commercial brands and we install and service both across the Tri-Cities. LiftMaster is the North American volume leader with the broadest model range, MyQ smart-connectivity and the easiest access-control integration — it is the default choice for most strata, multi-family and light-commercial buildings. Manaras-Opera is Canadian-built with cast-iron gearboxes and is the preferred choice when ultra-long mechanical life, heavy continuous-duty cycling and warehouse/industrial loads are the priority. On a typical Coquitlam strata parkade we recommend the LiftMaster MJ or Manaras OHJ; on a Port Moody warehouse with 250+ daily cycles we typically recommend the Manaras OSJ.
Which Manaras operator is right for a strata parkade gate?
For most Tri-Cities strata parkades the Manaras OHJ heavy-duty jackshaft is the standard choice — wall-mounted to preserve ceiling clearance, cast-iron gearbox rated for continuous duty, and built for 100–250 daily cycles. For high-traffic high-rise parkades and warehouse loading bays exceeding 250 cycles per day, we step up to the Manaras OSJ ultra heavy-duty jackshaft.
Which LiftMaster opener is right for a strata parkade gate?
For most Tri-Cities strata parkade sectional doors and roll-ups, the LiftMaster MJ medium-duty jackshaft is the standard choice — wall-mounted, 1/2 HP, and built for daily multi-tenant cycle counts. If the building has 150+ units and very high traffic, or if uninterrupted operation during power outages is required, we recommend stepping up to the HCTDCUL with integrated battery backup.
What is the difference between a trolley and a jackshaft operator?
A trolley operator mounts on the ceiling and pulls the door open with a rail and trolley above the door (LiftMaster T and MT). A jackshaft operator mounts on the wall next to the door and turns the torsion shaft directly (LiftMaster H and MJ). Jackshaft operators free up the ceiling for cranes, racking and lighting, while trolley operators are simpler and lower-cost for standard headroom buildings.
Do LiftMaster commercial openers include MyQ smart-connectivity?
Yes — most current LiftMaster commercial operators, including the HCTDCUL, support MyQ for remote door monitoring, scheduled close and access-control integration. A LiftMaster Internet Gateway or compatible Wi-Fi hub is required and we configure it during installation.
How long does a commercial LiftMaster opener typically last?
Industrial-duty models (H, T, HCTDCUL) are rated for over one million cycles when maintained on a scheduled program. Medium-duty models (MJ, MT, MHS) typically last 12–18 years on commercial duty. Skipping annual maintenance is the single biggest factor in premature operator failure — chain stretch, limit drift and burnt boards are all preventable.
Do you stock LiftMaster commercial openers locally in Coquitlam?
Yes. We carry the LiftMaster MJ, MT and HCTDCUL on our service trucks for same-week installation across Coquitlam, Port Coquitlam, Port Moody, Burnaby, New Westminster, Pitt Meadows and Maple Ridge. Larger industrial T and H models are ordered to spec with typical lead times of 5–10 business days.
Do you stock Manaras OHJ and OSJ operators locally?
Yes. We keep Manaras OTBH, OHJ and OSJ operators in local stock for same-week installation across Coquitlam, Port Coquitlam, Port Moody, Burnaby, New Westminster, Pitt Meadows and Maple Ridge. Replacement gearboxes, brake assemblies, limit cams and control boards are also on our service trucks for in-field repairs.
Can you service a LiftMaster commercial opener installed by another company?
Yes — we service every LiftMaster and Manaras commercial operator regardless of who installed it. Our trucks carry common boards, limit switches, radio receivers, sprockets and chain. Most board-level and limit-switch repairs are completed in a single visit.
Preventive maintenance programs, emergency response and capital planning for strata corporations and property managers across Coquitlam, Port Coquitlam & Port Moody.
The Parking Gate Is The Single Most-Used Mechanical Asset Your Strata Owns
A 60-unit building cycles its parkade gate 200–400 times a day. That is 100,000+ cycles a year — ten times the load of a typical residential garage door, on hardware that lives outside through BC rain and salt. When it fails, residents are trapped inside or locked out, complaint emails to council pile up overnight, and the strata is on the hook for whatever the gate hit on the way down. A preventive maintenance agreement turns this from a crisis into a line item.
Strata Preventive Maintenance
What A Maintenance Agreement Actually Does For Your Strata
A scheduled maintenance agreement with POCO Garage Doors gives council and the property manager three things at once: a known annual cost on the operating budget, priority dispatch when something does break, and a written paper trail showing the strata exercised reasonable care — the documentation insurers and lawyers ask for after any incident.
We work directly with property management companies (FirstService, Crossroads, Pacific Quorum, AWM-Alliance, Tribe, Quay Pacific and independent managers) and report into whatever system you use — emailed PDFs, a shared drive, or your asset-management platform.
What Happens When Strata Skips Gate Maintenance
Every one of these has come across our desk in the last 12 months from Tri-Cities strata properties that did not have an agreement in place. None of them are theoretical.
$4,800 Gate Replacement
Seized chain drive, snapped lift cables and a bent bottom rail because nobody had lubricated the chain or checked the cables in four years. Caught early on an annual visit: $180 in parts. Caught at failure: full operator and rail assembly.
Resident Vehicle Damage Claim
Gate auto-reverse failed after the photo-eye drifted out of alignment. Gate came down on a resident’s SUV. The body-shop invoice and the small-claims filing both went to the strata — not the gate company.
72-Hour Lockout
Spring snapped Friday night on a single-gate parkade. No maintenance contract = no priority queue. 40-unit building waited until Monday afternoon for the next available appointment. Council fielded 28 angry emails.
Insurance Claim Denied
After a gate strike injured a resident, the strata’s liability insurer asked for the maintenance history. Building had none. Claim denied for failure to demonstrate reasonable mechanical upkeep. Settlement came out of contingency reserve.
$1,400 Off-Hours Call-Out
Weekend emergency rate, no contract discount, plus the part had to be sourced from a different supplier at retail. The same failure on a Bi-Annual plan would have been $260 with a 2-hour response.
Premature Capital Spend
A gate operator that should last 15 years got replaced at year 8 because dry bearings and chain stretch hammered the motor for two winters. $3,200 capital expense the strata budgeted for year 14.
A maintenance agreement is not just about lubrication. It changes how the strata budgets, responds and reports on its largest moving asset.
Predictable Annual Budget
One known line item on the operating budget instead of unpredictable emergency invoices. Treasurers can forecast accurately and council avoids special levies for gate repairs.
Priority Dispatch
Contract clients always come first in our dispatch queue. Bi-Annual plans get a 2-hour business-hours SLA; Quarterly plans get 1-hour response 24/7, including weekends and holidays.
Documented Due Diligence
Every visit produces a written, photographed report that goes to the property manager. After any incident, the strata can show insurers and lawyers a documented history of reasonable mechanical care.
Discounted Repairs
10–25% off all parts and labour for anything that does need fixing between visits. Most call-outs end up cheaper than a single emergency rate without a contract.
Capital Forecasting
Annual review with photographs of every component approaching end-of-life. Council knows 12–18 months in advance when a major part needs the reserve fund — no surprise capital spends.
Fewer Resident Complaints
A gate that opens reliably every cycle is invisible. A gate that does not is the #1 complaint to most strata councils. Preventive maintenance keeps the inbox empty.
Asset Life Extension
Properly maintained gate operators last 18–22 years instead of 8–12. Lubricated chains, adjusted limits and clean photo-eyes turn the largest moving asset on the property into a long-lived one.
One Vendor, One Invoice
Parkade gate, garage room roll-up, fob entry to garbage room, parking barrier — we service all of them on the same visit, on one consolidated invoice for the property manager.
Council Continuity
Council members change every year. The maintenance program does not. New treasurers inherit the contract, the history and the contact — no relearning curve.
Three Strata Maintenance Programs — Pick The One That Matches Your Building
Same 21-point checklist on every visit regardless of tier. What changes is visit frequency, response priority and parts discount. Pricing is per gate or door and assumes Tri-Cities locations — multi-asset properties get volume pricing.
Plan 1 — Essential
Annual Plan
Townhouse strata & small buildings — from $289/asset/year
Pricing shown assumes Tri-Cities (Coquitlam, Port Coquitlam, Port Moody) properties. Buildings with multiple gates, roll-ups and access points get volume pricing on the combined contract. We provide written proposals within one business day.
What We Maintain Under A Strata Agreement
One contract, one technician, one invoice covering every mechanical access point on the property.
This Is What We Find On First-Time Visits To Strata Properties
Every one of these failures was caught on a first-service call to a strata that had never had a maintenance agreement. All three would have been a $40–$180 fix on a scheduled visit. Left alone, each one became a four-figure emergency.
Operator Running On Borrowed Time
An 18-year-old chain-drive operator carrying a 120-cycle daily load with no service history. Amp draw 40% above spec, chain stretched past adjustment range. Caught on a first visit: $480 motor rebuild. Caught at failure: $2,800 full replacement plus a building locked out overnight.
Photo-Eyes & Mirrors Out Of Alignment
Convex mirrors knocked sideways, photo-eyes drifted out of beam. Gate auto-reverse failed the 2″ obstruction test. Five minutes of re-alignment removes the liability. Six more months and the gate strikes a vehicle on the way down.
Rusted Hinges & Brackets
BC rain plus six years without lubrication eats through galvanized hinges and corrodes the spring shaft brackets. Caught and treated: 15-minute fix per hinge. Missed: the bracket fails mid-cycle and the gate panel comes down.
For Property Managers
How We Slot Into Your Workflow
Property managers running 8–40 buildings do not need another vendor adding friction. Every visit is scheduled directly with site staff or the building manager, every report is emailed as a PDF with photos, and every invoice references your building code, work-order number and whichever AP system you use.
If a resident calls you about a stuck gate, you forward their number to our dispatch line and we close the loop — with you copied on the resolution email. Council and treasurer get the annual summary in time for the budget cycle, every year.
Strata high-rises in Burquitlam, Lougheed Town Centre and along Pinetree Way; townhouse stratas through Westwood Plateau, Eagle Ridge and Riverview. Same-day response for any contract building.
Port Coquitlam
Apartment buildings along Shaughnessy and Lougheed corridors, townhouse complexes in Citadel, Mary Hill and Riverwood. Local technicians who know every parkade layout in the city.
Port Moody
Suter Brook, Klahanie and Newport Village high-rises plus townhouse stratas in Heritage Mountain and Anmore. Bi-annual visits scheduled around your AGM cycle.
Surrounding Areas
Burnaby, New Westminster, Pitt Meadows and Maple Ridge strata properties on regular service routes. Multi-building portfolios get fleet pricing across the whole region.
Strata Maintenance Agreements — Common Questions
How often should a strata parkade gate be serviced?
Townhouse stratas with low-traffic gates should be serviced once a year on Plan 1. Apartment and mid-rise stratas (40–120 units) need bi-annual service every six months on Plan 2 because cycle counts are 10× higher. High-rise parkades (150+ units) and any gate with 300+ daily cycles should be on the quarterly Plan 3.
How much does a strata maintenance plan cost in Coquitlam?
Pricing starts from $289 per asset per year on Plan 1 (Annual), $239 per asset per visit on Plan 2 (Bi-Annual), and $189 per asset per visit on Plan 3 (Quarterly). A typical 60-unit Tri-Cities strata with one gate, one garbage roll-up and one storage door budgets around $750–$1,400 per year on Plan 2, and saves roughly $3,000 net against running break-fix only.
Will a maintenance agreement actually save the strata money?
Yes. An unplanned gate failure costs roughly 6–8× what the same issue costs to fix on a scheduled visit, because emergency labour, off-hours rates and secondary damage stack on top of the original part cost. On a 60-unit building, Plan 2 typically saves the strata $3,000–$4,000 net per year — before the time council and the property manager save on complaint handling.
Does a maintenance agreement help the strata with insurance?
Yes. Many commercial property and liability policies expect documented mechanical maintenance for access systems. After any incident — a gate strike, a resident injury, vehicle damage — insurers ask for the service history. Every POCO visit produces a written, photographed report on file that demonstrates the strata exercised reasonable care.
What happens if a gate fails between scheduled visits?
Contract clients always come first in our dispatch queue. Plan 2 clients get a guaranteed 2-hour on-site response during business hours; Plan 3 clients get 1-hour response 24/7 including weekends and holidays. Repairs are billed at the discounted rate stated in your plan — 10%, 15% or 25% off list.
Do you work directly with property management companies?
Yes — we currently service strata properties managed by every major Tri-Cities property management firm. Visits are scheduled directly with the building manager or site staff, reports are emailed as PDFs, and invoices reference your building code, work-order number and AP format. Council gets an annual summary in time for the budget cycle.
Can one agreement cover everything — gate, garbage roll-up, storage door?
Yes. One contract covers every overhead door, roll-up, sliding gate, swing gate and parking barrier on the property. The same technician services all of them on the same visit, on one consolidated invoice. See full maintenance program ›
Can the strata cancel the agreement?
Yes. Agreements run on a 12-month term with 30 days’ notice to cancel at any time. There are no long lock-ins and no auto-renewal traps — if we are not earning your renewal, we do not deserve it.
Stop Putting Out Gate Fires Every Quarter
Send us your asset list (gates, roll-ups, doors) and we will return a written maintenance proposal within one business day. No on-site visit needed for the quote — council and the property manager can review the numbers before we even meet.
Priority response, preventive maintenance contracts and multi-unit savings programs for warehouses, distribution centres and logistics facilities across Coquitlam, Port Coquitlam, Port Moody and the Lower Mainland.
Built For Facility Managers Running 5+ Loading Docks
When a dock door fails on a busy distribution floor, every hour offline costs a warehouse $400–$1,800 in stalled deliveries, idle forklifts and lost shipping windows. POCO Garage Doors runs preventive maintenance contracts, priority emergency response and multi-unit savings programs built specifically for warehouse and distribution facility managers in the Tri-Cities — not adapted from a residential service template.
2 hr
Priority Response SLA
24/7
Emergency Dispatch
10+
Doors Per Visit
10%
Multi-Unit Discount
Why Facility Managers Choose POCO
One Vendor, Every Door, Every Dock
Most warehouses run a mix of brands — Richards-Wilcox sectional doors on the truck bays, Steel-Craft on the rear shipping doors, a high-speed roll-up on the food-grade entry, and LiftMaster commercial operators on every track. We service all of them, on the same visit, with one invoice and one point of contact.
Our service trucks carry every common commercial torsion spring size (high-cycle 25,000 to 100,000), commercial cables, drums, hinges, rollers, photo eyes, breakaway bottom seals and LiftMaster commercial operator parts — so most service calls finish on the first visit, no return-trip surcharge.
Warehouse Garage Door Services
Commercial sectional overhead door repair & replacement
High-speed roll-up door (Rytec, Albany, Hormann) service
24/7 emergency response with priority dispatch for contract clients
Warehouse Preventive Maintenance Programs
Pick the program that matches your facility size and traffic. All tiers include the same checklist; what changes is visit frequency, response priority, and the per-door rate. Pricing below assumes Tri-Cities locations — we will quote larger or off-route facilities directly.
The math is simple: an unplanned dock door breakdown during a shipping window costs roughly 8× the price of replacing the part on a scheduled visit. A typical 18-door facility on our Bi-Annual plan looks like this versus running break-fix only:
Cost Driver
Break-Fix Only
Bi-Annual Contract
Annual Savings
Emergency call-outs (avg 6/year)
$3,600
$1,200 (priority rate)
$2,400
Spring & cable replacements
$5,800
$4,930 (15% off)
$870
Downtime (~14 hrs unplanned)
$11,200
$1,600 (~2 hrs)
$9,600
Maintenance contract fee
$0
$2,400
− $2,400
Net annual cost
$20,600
$10,130
$10,470
Sample figures based on a typical 18-door Tri-Cities distribution facility. Your numbers will vary — ask us for a custom savings projection based on your door count, age and traffic.
Priority Emergency Service
Emergency Response When A Dock Goes Down
When a contract client calls, your job goes to the front of our queue — not the back. Tier 2 clients get a guaranteed 2-hour on-site response SLA during business hours. Tier 3 clients get 1-hour response, 24/7, including weekends and statutory holidays.
Every contract truck rolls with a stocked commercial parts inventory, so we usually fix the failure on the first visit instead of leaving you with a tarped-off bay overnight. We send shift-end status updates by email or SMS so your operations team always knows when the door is back in service.
5–50 dock-high doors, high daily traffic, tight shipping windows. Spring cycle replacement on schedule, never on failure.
Cold Storage & Food Grade
Temperature-sensitive seals, breakaway bottom seals, and high-speed roll-up doors that must close cleanly every cycle.
3PL & Cross-Dock
Mixed-fleet door inventory, multiple brands across multiple bays. One vendor, one invoice, one point of contact.
Manufacturing
Heavy production-line traffic with shift-based downtime windows. We schedule preventive visits around your shift changes.
Auto & Fleet Service
Drive-through bay doors with 200+ daily cycles. High-cycle springs and reinforced bottom sections rated for the abuse.
Self-Storage Facilities
Dozens of small roll-up doors plus a perimeter sliding gate. Volume pricing per door and a single PM contract covering the lot.
Warehouse Garage Door Service — Common Questions
What does a warehouse garage door maintenance contract cost?
Tri-Cities warehouse maintenance contracts typically run $80–$140 per door per visit, depending on door type, height and access. A standard 18-door facility on our Bi-Annual plan averages $2,400 per year all-in — usually paid back inside the first emergency call avoided. We always quote per-facility after a free site walk.
How fast do you respond to an emergency dock door failure?
Standard commercial response is same-day during business hours. Bi-Annual contract clients get a guaranteed 2-hour on-site SLA. Quarterly Enterprise contract clients get a 1-hour SLA, 24/7, including weekends and statutory holidays.
Do you service warehouse doors after hours?
Yes. We run a 24/7 emergency dispatch line for contract clients. After-hours service for non-contract clients is available at a published premium rate — we will quote it before dispatching.
Can you work on commercial doors we did not install?
Yes — the majority of our warehouse contracts are on doors installed by other vendors. There is no penalty for switching, and we will inventory every door on the first PM visit so you have a clean asset register going forward.
What brands of commercial doors do you service?
We service every major commercial overhead door and operator brand in BC: Richards-Wilcox, Steel-Craft, Garaga Commercial, Hormann, Wayne Dalton Commercial, Northwest Door, Clopay Commercial, Rytec, Albany high-speed, and LiftMaster, FAAC and Manaras commercial operators.
Do you provide WorkSafeBC documentation?
Yes. Every PM visit produces a written condition report per door. Tier 3 Enterprise contracts include an annual WorkSafeBC compliance audit covering safety photo eyes, safety edges, emergency release cords, panel integrity and pinch-point guards.
How long does a typical warehouse maintenance visit take?
Approximately 20–35 minutes per door for the full 21-point inspection. A 20-door facility is typically completed in a single day by a 2-tech crew, scheduled around your shift change to avoid disruption.
How much downtime should I expect during scheduled service?
Each door is offline for 15–25 minutes during its inspection. We work bay-by-bay so you never lose more than one door at a time, and we schedule around your shipping windows. Outside of those minutes, the rest of the dock keeps running.
Get A Custom Warehouse Service Proposal
Free site walk, door-by-door inventory and a written maintenance proposal sized to your facility — usually back to you in 48 hours.
24/7 emergency response for commercial overhead doors across Coquitlam, Port Coquitlam & Port Moody. Springs, openers, cables, panels, roll-ups and bay doors — one truck, one technician, on site fast.
Commercial Overhead Door Repair & Service Across The Tri-Cities
POCO Garage Doors is the local commercial overhead door specialist for Coquitlam, Port Coquitlam, Port Moody and the surrounding Tri-Cities. We service retail loading bays, strata parkades, auto shops, food production facilities, mini-storage, light industrial buildings and contractor yards — from a single dock door to a 30-bay distribution centre.
Most commercial garage door repairs in Coquitlam are completed in a single visit. Our trucks carry the high-cycle springs, 7x19 cables, drums, rollers, hinges and LiftMaster commercial opener parts that fit roughly 90% of the commercial doors in the field across the Tri-Cities.
Standard response time for commercial emergencies is under one hour in Coquitlam, Port Coquitlam and Port Moody during business hours, with a 24/7 on-call line for after-hours stuck doors and security situations.
What We Service
Three Commercial Failures We Fix Every Week
These are the calls that keep our trucks moving across Coquitlam, Port Coquitlam and Port Moody. If your door is doing one of these, we have the part on the truck today.
Dead Commercial Opener
Burnt motors, blown capacitors, stripped gears and seized chain drives on LiftMaster, Manaras-Opera, Micanan and Chamberlain Commercial operators. Same-day replacement when an opener is unsalvageable.
Broken Torsion Spring
Commercial doors cycle far more than residential. When a spring snaps, the door becomes immovable. We carry 2", 2-1/4" and 2-5/8" ID high-cycle springs — 25K, 50K and 100K cycle ratings on the truck.
Roll-Up Door Service
Wayne Dalton, Kinnear, CornellCookson and Cookson roll-up doors and grilles. Barrel re-springing, slat replacement, bottom bar, locking and operator service for parkade and bay roll-ups.
Diagnose Before Quoting
Commercial Opener Diagnostics & Board Repair
Most commercial opener problems are not the motor. They are the control board, limit switches, safety-edge wiring, or the auxiliary relay. We open the operator, test inputs and outputs at the board, and isolate the failure before quoting parts.
That keeps the bill honest and the downtime short. Logic-board programming, limit-cam replacement, radio receiver swap, safety loop repair and access-control re-integration after a board change — all done on site.
High-Cycle Spring Stock
Single-Visit Spring Replacement — Tri-Cities
We stock the full range of commercial torsion springs in our service trucks: 2", 2-1/4", 2-5/8" and 3-3/4" inside diameter, in standard, high-cycle and oil-tempered grades.
Most spring jobs in Coquitlam are first-visit fixes — no parts run, no overnight open dock door
Dual-spring doors always replaced as a matched pair
End bearings, drums and centre bearing plate inspected at the same time
Loading Bays · Dock Doors
Multi-Bay Facilities — One Service Visit, All Doors Inspected
Twenty minutes per door catches a fraying cable, a sagging spring, a cracked astragal or a forklift-strike panel before it becomes a $1,500 emergency. Per-door flat pricing for facilities with 5+ overhead doors in the Tri-Cities.
Why Coquitlam Facilities Call Us First
Local, Stocked, Fast
We are based in the Tri-Cities, which means a real one-hour response window — not "we'll be there sometime today" from a call centre two cities away.
Door Balancing On Every Job
A balanced door floats at half-open and minimises load on rollers, hinges, cables and the opener gear. Every spring job ends with a balance test and opener re-calibration.
Stocked Service Trucks
High-cycle springs, 7x19 aircraft cables, drums, rollers, hinges, weatherstripping, photo eyes, and the LiftMaster, Manaras and Micanan opener parts that fit most commercial doors locally.
Forklift-Strike Rebuilds
Bent track, twisted bottom section, panel strike damage. We rebuild the door rather than replacing it whenever the structure allows — far cheaper, far faster, and the door comes back online same-day.
Full Commercial Overhead Door Service List
Emergency commercial spring replacement (high-cycle rated)
Commercial cable replacement and drum service
Track alignment, replacement and rebuilds after forklift strike
Commercial roller and hinge replacement
Sectional door panel replacement and section-by-section rebuilds
Weatherstripping, jamb seal and bottom astragal replacement
Commercial opener service, board replacement and full opener swap-outs
Roll-up door barrel, spring and slat repair
Bay door and loading dock door preventive maintenance
Photo eye, safety edge and reversing-loop diagnostics
Access-control, fob and keypad integration
After-hours and weekend emergency response
Common Questions From Tri-Cities Facility Managers
How fast can you respond to a commercial overhead door emergency?
Within one hour during business hours anywhere in Coquitlam, Port Coquitlam or Port Moody, and same-day for surrounding Tri-Cities areas. After hours, we run a 24/7 on-call line for stuck doors, lockouts and security situations — call 778-831-0239 and a technician will return your call within 15 minutes.
My bay door won't open. Should I keep pressing the button?
No. If the door is not moving, something mechanical is preventing it — usually a broken spring, snapped cable, or jammed track. Continuing to press the opener will burn out the motor or strip the gears, turning a $400 spring job into a $1,800 opener replacement. Pull the manual release cord (red), secure the door so it cannot fall, and call us.
Do you carry commercial parts on the truck?
Yes. Our service trucks stock high-cycle commercial torsion springs (2", 2-1/4", 2-5/8" ID), 7x19 aircraft cables, commercial drums, end bearings, rollers, hinges, weatherstripping and the LiftMaster, Manaras and Micanan opener parts that fit the majority of commercial doors in the Tri-Cities. Most jobs are first-visit fixes.
Can you service a door that another company installed?
Yes — we service every brand of commercial overhead door regardless of who installed it: Wayne Dalton, CHI, Amarr, Clopay, Richards-Wilcox, Garaga, Kinnear, CornellCookson, Steel-Craft and others. We are also familiar with all major commercial opener brands.
Do you offer service contracts for facilities with multiple doors?
Yes. Properties with 5+ commercial doors get flat per-door scheduled maintenance pricing, written reports per visit, and priority dispatch when something does fail. See our warehouse and multi-door programs ›
1 hr
Tri-Cities Response
24/7
On-Call Emergency
100%
Single-Visit Fix Rate Goal
All
Commercial Brands
Service Area
Local Commercial Overhead Door Service Across The Tri-Cities
We are minutes away from every commercial corridor in the Tri-Cities. No call-centre dispatch, no out-of-town subcontractors — the technician on the phone is the technician on your dock.
Coquitlam
Pacific Reach, United, Mayfair, Como Lake industrial & the Lougheed corridor.
Port Coquitlam
Mary Hill Bypass, Kingsway, Broadway and Pitt River industrial yards.
Port Moody
Murray Street, Klahanie, Ioco Road and Newport Village commercial properties.
Surrounding Areas
Anmore, Belcarra, Burnaby (Lake City & Big Bend), New Westminster & Pitt Meadows.
Annual, Bi-Annual & Quarterly Maintenance Plans for Homes, Strata Properties & Commercial Facilities — Coquitlam, Port Coquitlam & Port Moody.
What Happens When Nobody Maintains Your Door
A garage door is the largest moving object on most properties — a 200–800 lb steel panel held in the air by two springs under enough tension to break a wrist. Skip maintenance and it does not fail politely. It fails on the coldest morning of the year, with your car trapped behind it, or it strikes a vehicle, a child, or a tenant on the way down.
$650 Spring Snaps Overnight
A torsion spring on a yearly tune-up lasts 12–15 years. The same spring with no maintenance fails in 6–8 — usually mid-cycle, leaving you with one good spring, one snapped, and a door that will not budge until we get there.
$1,200 Cable Off-Track
Frayed, rusted cables that nobody inspected break under load and the door drops onto the floor or jumps the tracks. Bent panels, twisted tracks, and a full-day repair instead of a $40 cable swap caught on a maintenance visit.
$1,800 Opener Burnout
A door out of balance forces the opener motor to lift weight it was never rated for. Worn gears, stripped sprockets, fried logic boards — we replace the entire opener instead of just adjusting spring tension at $0.
Auto-Reverse Failure & Injury
Photo-eyes drift out of alignment over time. A door that does not reverse on contact is a liability claim waiting to happen — for a homeowner with grandchildren, or a strata that just hit a resident’s bumper.
Insurance Claim Denied
Many commercial property policies require documented mechanical maintenance. After a failure, your insurer asks for service records. No records, no claim — the cost of the damage falls on the owner.
Premature Door Replacement
A door that should last 25–30 years gets replaced at year 12 because rusted hinges, seized bearings, and a corroded bottom seal compounded into structural damage. A $12,000 replacement instead of $189/year of maintenance.
21-Point Inspection
What “Scheduled Maintenance” Actually Means
A POCO maintenance visit is not a 10-minute drive-by. Every plan includes the same 21-point checklist: spring tension test, cable inspection, hinge and bearing lubrication, roller wear check, track alignment, opener motor draw test, force and travel limit verification, photo-eye alignment, safety reverse test, weather seal inspection, and a written condition report with photos of anything that needs attention.
What changes between our three plans is how often we visit, how fast we respond when something does break, and how much you save on the eventual parts and labour.
Three Maintenance Plans — Pick The One That Matches Your Property
Pricing is per door and starts from the rates shown below for properties within the Tri-Cities. Multi-door discounts apply automatically; the same checklist runs on every visit regardless of tier.
Plan 1 — Essential
Annual Plan
Townhouse strata & small buildings — from $289/asset/year
Pricing shown assumes Tri-Cities (Coquitlam, Port Coquitlam, Port Moody) locations. Multi-door, multi-site and strata properties are quoted with volume discounts — ask for a written proposal.
What’s Included In Every Maintenance Visit
The same checklist runs on every visit regardless of plan. Your technician completes the form on site, photographs anything that needs attention, and leaves you with a written report.
Inspection Item
Action Performed
Torsion & extension springs
Cycle count, tension test, balance adjustment ✓
Lifting cables & drums
Inspect for fray & rust, re-spool, adjust tension ✓
Rollers, hinges & bearings
Inspect, lubricate, replace worn parts ✓
Tracks & alignment
Check plumb, level & spacing, adjust as needed ✓
Opener motor & drive
Amp draw, force & travel limit verification ✓
Logic board & receiver
Test remote, keypad & wired controls ✓
Photo-eye safety sensors
Realign, clean lenses, verify auto-reverse ✓
Safety reverse & force test
2″ obstruction test per CSA standard ✓
Bottom seal & weatherstrip
Inspect for tears, gaps, rodent damage ✓
Hardware & fasteners
Tighten every nut, bolt & bracket ✓
Door panels & struts
Inspect for dents, cracks, rust-through ✓
Access control & integration
Keypad, intercom, loop detector, MyQ ✓
Written service report
Per-door condition report with photos ✓
This Is What We Find On Doors That Skip Maintenance
Every one of these failures was caught on a first-time maintenance call for a customer who had never had their door serviced. All three were fixed for under $300 each on the spot — the same failures left another six months would have cost 5–10× more.
Cables Rusting From The Inside
Galvanized lifting cables fray from the centre out in BC’s wet climate. Caught on a visit: $40 cable swap. Missed: cable snaps under load and the door drops — $1,200+ in bent panels and twisted tracks.
Bottom Seal Torn & Letting Water In
A $60 bottom seal that nobody replaced lets rain, rodents, and dust into the building for two winters. By the time anyone notices, the floor is stained and the lower panel is rusted from inside.
Bearings Seized, Hinges Hammering
Dry, seized end-bearings make the spring shaft hammer every cycle. Caught and lubricated: 5-minute fix. Left alone: the bearing welds itself to the shaft and the entire spring assembly comes down.
The Math — Why Maintenance Actually Saves You Money
An unplanned breakdown costs roughly 6–8× the price of catching the same failure on a scheduled visit. Here is what a typical 6-asset strata or small commercial property looks like over a year on Plan 2 (Bi-Annual) versus running break-fix only:
Cost Driver
No Maintenance
Bi-Annual Plan
Annual Savings
Emergency call-outs (avg 4/year)
$2,400
$640 (priority rate)
$1,760
Spring, cable & roller replacements
$3,400
$2,890 (15% off)
$510
Premature opener & panel damage
$2,800
$0 (caught early)
$2,800
Resident / tenant complaint hours
$1,400
$200
$1,200
Maintenance plan fee
$0
$2,868 (6 assets × 2 visits × $239)
− $2,868
Net annual cost
$10,000
$6,598
$3,402
Sample figures for a typical 6-asset Tri-Cities property. Plus you get documented compliance for insurance, predictable budget, and the doors actually open every morning. Ask us for a custom savings projection for your property.
Properties On Our Maintenance Plans
Homeowners
One garage door, one annual visit. Cheapest possible insurance on the largest moving part of your house.
Strata Corporations
Parking gates, garbage room roll-ups and parkade access doors. Bi-annual plan with documented service records for the strata council and insurer.
Apartment Buildings
Resident parking gates and underground door access. Programming for tenant turnover, plus bi-annual mechanical service.
Warehouses & Distribution
5–50 dock-high doors on the quarterly plan. Spring cycle replacement on schedule, never on failure. See warehouse program ›
Auto & Fleet Service
Drive-through bay doors with 200+ daily cycles. Quarterly inspections and high-cycle spring upgrades.
Self-Storage Facilities
Dozens of small roll-up doors plus a perimeter sliding gate. Volume pricing per door and a single contract covering the lot.
Multi-Site Contracts
One Vendor, One Invoice, Every Door On Schedule
Properties with multiple buildings or 25+ doors get a single contract covering every location, an asset register with each door tagged and tracked, and consolidated monthly invoicing. Your operations team calls one number for any door, anywhere, any time.
Plan 3 clients also get a quarterly review meeting where we walk through every door’s condition, flag anything approaching end-of-life, and give you a 12-month capital forecast so nothing on your facility surprises you on the balance sheet.
Residential doors should be serviced once a year — that is what Plan 1 is built for. Strata parking gates and apartment access doors should be serviced every six months because they cycle 6–20 times more than a home door — that is Plan 2. Warehouse and high-traffic commercial doors should be inspected quarterly under Plan 3.
How much does a scheduled maintenance plan cost in Port Coquitlam?
For most properties in Port Coquitlam, Coquitlam and Port Moody, Plan 1 (Annual) starts from $189 per door per year, Plan 2 (Bi-Annual) starts from $129 per door per visit, and Plan 3 (Quarterly) starts from $109 per door per visit. Multi-door and multi-site properties get volume discounts. Every plan includes the full 21-point checklist and a written report.
Will preventive maintenance actually save me money?
Yes. An unplanned failure costs roughly 6–8× what the same issue costs to fix on a scheduled visit, because emergency labour, downtime, and secondary damage (bent panels, twisted tracks, dropped openers) all stack on top of the original part cost. On a 12-door property, Plan 2 typically saves $3,000–$4,000 net per year versus running break-fix only.
What if something breaks between scheduled visits?
Plan clients always come first in our dispatch queue. Plan 2 clients get a guaranteed 2-hour on-site response during business hours; Plan 3 clients get 1-hour response 24/7 including weekends and holidays. Repairs are billed at the discounted rate stated in your plan — 10%, 15% or 25% off list.
Do you maintain gates and parking barriers, not just garage doors?
Yes. Our maintenance plans cover overhead doors, sectional doors, roll-ups, swing & sliding gates, and strata parking barriers under one contract. The same technician services all of them on the same visit, on the same invoice. See gate service ›
Will I get documentation for my insurance or strata council?
Yes. Every maintenance visit produces a written per-door condition report with photographs of anything that needs attention, a checklist of what was performed, and the technician’s sign-off. Plan 3 clients also get a full asset register and a 12-month capital-forecast review meeting each quarter.
Can I cancel a maintenance plan?
Yes — plans run on an annual term with 30 days’ notice to cancel at any time. There are no long lock-ins. If we are not earning your renewal, we do not deserve it.
Stop Paying The Break-Fix Tax
Tell us how many doors, what kind, and where. We will send a written maintenance proposal within one business day — no obligation, no on-site visit needed.
Home › Gate Service › Remote & Receiver Programming
Gate Opener Service • Tri-Cities
GATE REMOTE & LIFTMASTER RECEIVER PROGRAMMING
Use one LiftMaster remote for both your garage door and your gate. We install, program and integrate gate remotes for every major brand — Coquitlam, Port Coquitlam & Port Moody.
Most Requested Service
Use Your LiftMaster Remote To Open Any Gate
If you already have a LiftMaster garage door remote, you do not need a second remote for your driveway gate. We install a universal LiftMaster receiver on your existing gate opener — even if the gate is a DEA, FAAC, BFT, CAME, DoorKing or Viking — and program your LiftMaster garage remote to control both.
One remote, one visor clip, one button to come home. The receiver wires directly into the gate operator's low-voltage input, so there is no impact on your gate's existing safety circuits or warranty.
Most installs take under an hour. Here is exactly what we do on site:
1
Identify Your Gate Operator
We confirm the make, model and control board of your gate motor — sliding or swing, residential or commercial — and verify the receiver input is available.
2
Install The LiftMaster Receiver
We mount a LiftMaster 850LM or 860LM Security+ 2.0 universal receiver inside the gate operator enclosure and wire it into the low-voltage open command terminals.
3
Program Your Existing Remote
We pair your current LiftMaster garage door remote (or MyQ app) with the new receiver, test the gate from full range, and walk you through adding more remotes yourself later.
Recent Gate Programming & Service Work
A look at real gate jobs we have completed across Port Coquitlam, Coquitlam and Port Moody:
Receiver Install & Pairing
One Remote For Garage And Gate
Customer in Port Coquitlam wanted to stop carrying two remotes. We added a LiftMaster receiver to a DEA sliding gate operator and paired her existing 893MAX garage remote — same button now opens both.
Sliding Gate Motor
Sliding Gate Motor Replacement
The original 12-year-old gate motor on this Coquitlam home had failed limit switches and a burnt control board. We replaced the operator, reset the travel limits, and reprogrammed the homeowner's remotes and keypad.
Control Board Wiring
Universal Receiver Wired To Open Input
Clean low-voltage tie-in to the gate operator's open and common terminals. We label every wire so any future technician can troubleshoot the install in seconds.
Diagnostic & Programming
Gate Diagnostics & Remote Programming
Full system diagnostic on a multi-unit strata sliding gate — we cleared a corrupted memory, re-programmed all 24 resident remotes and re-keyed the entry keypad in under two hours.
Gate Brands We Program & Service
We carry receivers, remotes and replacement boards for every major brand sold in BC. If you do not see your brand here, call us — if it is on the market in Canada we have probably worked on it.
LiftMaster
Authorized LiftMaster dealer. Full Security+ 2.0 receiver, MyQ and remote support.
DEA
Italian-engineered swing and sliding motors. We stock DEA boards, remotes and limit switches.
FAAC
FAAC 412, 422, 740 and 844 service. Receiver swaps, remote pairing and master reset.
BFT
BFT Deimos, Ares and Phobos systems — fully Mitto remote and Clonix receiver compatible.
CAME
BX, ATI and FROG operator service. CAME TOP and TWIN remote programming on site.
DoorKing
Strata and access control specialists. DoorKing 9000, 9100 and 9150 series support.
Viking Access
Heavy commercial Viking F-1, G-5 and K-2 service, including loop and safety integration.
Linear / Nice Apollo
Older Linear and Nice Apollo gate operators — receiver replacement and modern remote upgrade.
Other Gate Programming Services
Add or replace a lost / stolen gate remote
Erase all remotes (security wipe after a tenant leaves)
Keypad code programming — up to 250 unique codes on most systems
Strata and apartment multi-remote programming
Intercom, video entry and access controller integration
MyQ smart-gate setup and Wi-Fi pairing
Vehicle loop detector setup and sensitivity adjustment
Photo-eye, edge sensor and safety circuit reprogramming after replacement
Gate Remote Programming — Common Questions
Can I use my LiftMaster garage door remote to open my gate?
Yes. We install a LiftMaster 850LM or 860LM universal gate receiver on your gate operator and pair it to your existing LiftMaster remote. Any LiftMaster remote made after 2011 with the yellow learn button (Security+ 2.0) is compatible — one remote then controls both your garage door and your gate.
Will a LiftMaster receiver work on a non-LiftMaster gate like DEA or FAAC?
Yes. The LiftMaster gate receiver is brand-agnostic. It connects to the gate operator's low-voltage open input — the same terminals an intercom or push button uses — so it works on DEA, FAAC, BFT, CAME, DoorKing, Viking and any other operator with a standard dry-contact open command.
How much does it cost to program a gate remote in Port Coquitlam?
For most homes in Port Coquitlam, Coquitlam and Port Moody, gate remote programming starts from $149 including the trip charge. We give a firm quote before starting any work.
How long does gate remote programming take?
A standard remote add takes 10–15 minutes once we are on site. A universal LiftMaster receiver install on a residential sliding or swing gate is typically 45–60 minutes. Strata and multi-unit programming for 20+ remotes takes 1–2 hours depending on the access system.
My gate remote stopped working after a power outage — do I need a new one?
Usually not. Most gate operators clear remote memory or trip a fault after a long outage. We can re-pair your existing remote and clear the fault on site — replacement is only needed if the remote itself is physically damaged or has a dead non-replaceable battery.
Can you program remotes for a strata or apartment gate?
Yes. We work with strata managers and building owners across the Tri-Cities to program, delete and re-issue remotes for residents. We document every remote ID, hand over a tracking spreadsheet and can return for ongoing tenant turnover programming.
Ready For One Remote That Opens Everything?
Call POCO Garage Doors and we will quote your LiftMaster gate receiver install over the phone in minutes.
Home › Gate Service › Swing & Sliding Gate Service
Gate Opener Service • Tri-Cities
SWING & SLIDING GATE SERVICE
Gate opener repair, automation upgrades, opener installation and scheduled maintenance across Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra.
Tri-Cities Gate Opener Specialists
POCO Garage Doors keeps automated gates moving across the Tri-Cities. We service every major brand, automate manual gates with proven opener systems, and run preventive maintenance programs for residential and strata properties. We focus on opener and automation work — we do not fabricate or install new gates.
Gate Brands We Service
Authorized LiftMaster dealer with full parts and remote support for the most common European and North American gate operator brands installed across BC.
Gate Opener Repair
Gate Opener Repair
From a clicking-but-not-moving sliding operator to a swing arm that reverses halfway, we diagnose and repair every common gate opener fault — failed capacitors, burnt control boards, blown fuses, dead transformers, water-damaged receivers and worn gear motors. Our trucks carry the boards, capacitors, photo eyes and remotes for LiftMaster, DEA, FAAC, CAME and Nice, so most repairs finish on the first visit.
We start with a real diagnostic, give a firm quote before any work begins, and re-test the full open-close cycle from every remote, keypad and intercom on file before we leave.
Have an existing manual gate you would like to automate, or an old operator that has finally given up? POCO supplies and installs new gate openers from LiftMaster, DEA, FAAC, CAME and Nice on swing and sliding gates across the Tri-Cities. We size the operator to the gate weight and length, run the low-voltage wiring, mount safety photo eyes, install the receiver, program your remotes and keypad, and walk you through every safety feature before we leave.
Note: we focus on gate opener and automation work — we service the gate itself but we do not fabricate or install new gates. If your gate panel needs welding or replacement we will refer you to a trusted local fabricator.
Automated gates work harder than almost any other piece of equipment on a residential property — many open and close 6–20 times a day, in all weather. A 30-minute preventive maintenance visit twice a year prevents almost every emergency call we get.
Lubricate hinges, rack-and-pinion, chain and articulated arms
Tighten brackets, mounting bolts and post hardware
Test and recalibrate force, sensitivity and travel limits
Inspect photo eyes, safety edges and safety loops
Test backup batteries and replace if weak
Clean control board, terminals and receiver enclosure
Re-test every remote, keypad and intercom on file
Provide a written condition report after every visit
Twice-a-year residential plans start from $149 per visit. Strata and multi-tenant maintenance contracts are quoted by gate count and traffic volume — ask us for a custom plan.
Common Gate Opener Problems We Fix
Gate Won't Open
Usually a dead capacitor, a tripped photo eye, a damaged control board or a power supply fault — all repairable, often same-day.
Gate Reverses Mid-Travel
An out-of-adjustment force or sensitivity setting, a dirty rack, or a misaligned safety edge. We re-tune and re-test.
Slow Or Noisy Operator
Worn rollers, dry hinges, a failing motor or low-voltage power problems. We diagnose the root cause — not just lube and leave.
Strata and multi-tenant gate maintenance contracts
Gate Service — Common Questions
Do you install new gates?
No. POCO Garage Doors focuses on gate opener and automation work — opener repair, opener replacement, automating existing manual gates, and preventive maintenance. If your gate panel itself needs welding or full replacement we will refer you to a trusted local fabricator.
Can you automate my existing manual gate?
Yes — this is one of our most common installs. We supply and install LiftMaster, DEA, FAAC, CAME and Nice gate operators sized to your gate's weight, length and traffic, including all safety photo eyes, the receiver and remote programming. Most residential gate automation jobs are completed in a single day.
How much does gate opener repair cost?
Gate opener repair starts from $149 including the trip charge and on-site diagnostic. Most common faults — capacitor, photo eye, limit switch or remote receiver — are resolved on the first visit. We always give a firm quote before starting any work.
How fast can you come out for a broken gate?
Same-day service is standard across the Tri-Cities. We typically arrive within 1–3 hours for emergency calls in Coquitlam, Port Coquitlam and Port Moody, and we keep evening and Saturday slots open for strata and rental property emergencies.
Do you replace old gate operators or only repair them?
Both. We will quote a repair and a replacement side-by-side. If the operator is more than 12 years old, no longer supported by the manufacturer, or the repair cost is more than 60% of a new install, we usually recommend replacement — and the new operator typically comes with a 2–5 year warranty.
Can you service a gate POCO did not install?
Yes — about 80% of our gate calls are on systems installed by other companies. There is no premium for being a new customer, and we never void a manufacturer warranty during repair work.
Do you offer maintenance contracts for strata properties?
Yes. We run scheduled preventive maintenance contracts for strata and multi-tenant properties across the Tri-Cities, priced by gate count and daily traffic. Contracts include all routine service visits, priority emergency response and a written condition report after every visit.
Gate Opener Down? We're On The Way.
Same-day gate opener repair, automation upgrades and maintenance plans across the Tri-Cities.
Coquitlam's local garage door company — same-hour service for broken springs, cables and openers across every Coquitlam neighbourhood, from Burke Mountain to Maillardville.
Coquitlam Emergency Line
Technician at Your Door in 1 Hour or Less
Stuck inside? Spring snapped? Door won't close? Call our Coquitlam dispatcher and we'll have a fully-stocked truck rolling toward you within minutes — 7 days a week, evenings and weekends included.
Coquitlam's Local Garage Door Company — Not a Call Centre
When you search for "garage door repair Coquitlam", "emergency garage door Coquitlam", or "Coquitlam garage door company near me", you'll find plenty of large dispatch services pretending to be local. POCO Garage Doors is different — we're a family-run business based right here in the Tri-Cities, and Coquitlam is where most of our daily calls come from. Our technicians live in your neighbourhood. They know the difference between a Westwood Plateau townhome roll-up and a Maillardville heritage carriage door before they even pull up.
Because we're physically based in Coquitlam, we average a 45-minute arrival time for emergency calls anywhere from Eagle Ridge to Cape Horn. No long highway dispatches, no "next available Tuesday" — just real local response from people who actually live and work in this community.
<1 hr
Avg Coquitlam Response
7 days
Including Evenings
20+ yrs
Serving Coquitlam
$0
Trip Charge in City
Residential Garage Door Services for Coquitlam Homeowners
Every service we offer is available across all of Coquitlam — tap any of the cards below for full details, pricing, and scheduling.
Big-box garage door chains charge Coquitlam customers a premium to dispatch trucks from Surrey or Vancouver, then upsell parts you don't need. When you support a Coquitlam-based small business like POCO, you're keeping money in the community, getting honest pricing, and building a relationship with technicians who'll be back next time you need them — not a 1-800 line that bounces you around.
We've earned 5-star reviews from hundreds of Coquitlam neighbours. Ask around Burke Mountain, Westwood Plateau, or Como Lake — chances are someone you know has used us.
Recent Coquitlam Repairs — What We Actually Fix
Every photo below is from a real job at a Coquitlam home. If your door looks like one of these, we've got the parts on the truck and can usually fix it on the first visit.
Garage Door Opener Service & Repair in Coquitlam
Whether your garage door opener has stopped working, is making strange noises, or simply needs a tune-up, our Coquitlam team services every major brand — LiftMaster, Chamberlain, Genie, Sommer, Aladdin, and Craftsman. We diagnose chain-drive, belt-drive, screw-drive, and wall-mount jackshaft openers, replace logic boards, gears, sprockets, capacitors, trolleys, remotes, keypads, and safety sensors, and reprogram myQ Wi-Fi units on the spot.
Most opener service calls in Coquitlam are completed in under an hour. We carry universal parts on the truck so you don't wait days for a repair, and every service visit includes a full safety check, force/limit adjustment, and lubrication of the rail. Same-day appointments available across Burke Mountain, Westwood Plateau, Coquitlam Centre, and Maillardville.
Broken Garage Door Spring Replacement in Coquitlam
A snapped garage door spring is the #1 reason a door suddenly stops opening. If you heard a loud bang in your Coquitlam garage and now the door feels impossibly heavy or won't budge, you almost certainly have a broken torsion spring. Don't try to force the door open with the opener — you'll burn out the motor or strip the gear. Call us and we'll be on-site fast.
We replace broken torsion springs the same day, in pairs, with high-cycle 25,000+ cycle oil-tempered springs that come with a lifetime warranty. Every replacement includes a fresh centre bearing if needed, proper turns set to your door's exact weight, full balance test, and lubrication of the new coils. Standard residential spring replacements in Coquitlam are typically completed in 60–90 minutes.
Heavy-Duty Torsion Springs for Wide & Custom Doors
Wide double doors, oversized custom doors, and heavy wood or full-view aluminum doors need more than the standard pair of springs. We install heavy-duty 4-spring (dual pair) torsion systems on Coquitlam estate homes, custom builds, and shop doors. Splitting the load across four springs cuts each spring's working stress in half — meaning quieter operation, smoother lift, and roughly double the service life before the next replacement.
Our heavy-duty spring service includes proper engineering of the wire size, inside diameter, and length to match your exact door weight, fresh centre and end bearings, new cables if worn, and a full balance test. Every install is backed by a lifetime warranty on the springs themselves. We service estate homes across Westwood Plateau, Burke Mountain, and Eagle Ridge.
If your LiftMaster, Chamberlain, or Craftsman chain-drive opener is hanging slack, has thrown the chain off the sprocket, or the motor runs but the door doesn't move, we repair it the same day. Common causes are a stretched chain, a broken trolley, a stripped drive sprocket, or a snapped travel cable. We carry replacement chains, trolleys, sprockets, rails, and travel-cable kits for every LiftMaster Professional 1/2 HP, 3/4 HP, and 1 HP unit on the truck.
Our chain-drive repair service includes re-seating or replacing the chain, installing a new trolley if needed, re-tensioning to spec, lubrication, and a full force/limit reset. If your opener is 15+ years old, we'll give you an honest opinion on whether to repair or replace — we don't push new openers when a $150 repair will keep yours running for years.
Garage door lifting cables are a high-wear safety part. In our wet West Coast climate, cables on Coquitlam doors that face the weather often rust from the inside out, fray, and eventually snap — sometimes dropping the door violently. If you can see rust, broken strands, or one cable has come off the drum, stop using the door immediately and call us.
We replace garage door cables in pairs with new galvanized aircraft-grade lifting cables sized to your exact door height. Every cable replacement includes re-spooling the drums, re-tensioning the springs, rebalancing the door, and a full safety inspection. Most Coquitlam cable jobs take 45–60 minutes on-site — an affordable preventive fix that avoids a much more expensive emergency repair later.
The neighbourhood garage door specialists for Port Coquitlam — rapid emergency response, honest pricing, and certified technicians who live right here in PoCo.
PoCo Rapid Response Line
A PoCo Tech Can Be at Your Driveway in 60 Minutes
Door slammed shut on your car? Loud bang from a snapped spring? Our Port Coquitlam crew is on standby seven days a week and most calls inside city limits are reached in 30–60 minutes flat.
Search for "Port Coquitlam garage door repair", "PoCo broken spring", or "local garage door installer Port Coquitlam" and you'll see big-city contractors competing for your call. Here's the difference: POCO Garage Doors was started in Port Coquitlam, our office is in PoCo, and our trucks park here overnight. That means when a Mary Hill resident calls about a stuck door at 7 PM, we're not driving in from Richmond — we're already minutes away.
From the Coquitlam River trails to the Citadel waterfront, we've installed, repaired, and serviced thousands of residential garage doors across Port Coquitlam since 2003. Our reputation here is built on word-of-mouth from neighbours, and we work hard to keep it that way.
30–60 min
PoCo Arrival Window
5★
Google Reviews Local
2,000+
PoCo Doors Serviced
$0
Trip Fee in PoCo
Residential Garage Door Services Across Port Coquitlam
Whatever's wrong, we've fixed it on a PoCo driveway before. Tap any service for full info, parts, and pricing.
Recent Port Coquitlam Repairs — What We Actually Fix
Every photo below is from a real job on a Port Coquitlam driveway. If your problem looks like one of these, we've already got the parts on the truck and can usually fix it on the first visit.
Broken Garage Door Spring Replacement in Port Coquitlam
A broken torsion spring is the most common reason a garage door suddenly won't open. If you heard a loud bang in the garage and now the door feels extremely heavy or won't lift at all, you almost certainly have a snapped spring. Don't try to force the door with the opener — you'll burn out the motor or strip the gears. Call us for same-day spring replacement across Port Coquitlam.
We replace torsion springs in matched pairs using high-cycle 25,000+ cycle oil-tempered springs that come with a lifetime warranty. Every spring replacement includes proper turns set to your door's exact weight, a fresh centre bearing if needed, full balance test, and lubrication. Most PoCo spring jobs are completed in 60–90 minutes on the same day you call.
Garage door lifting cables are a critical safety part that wear out from rust, fraying, and age — especially in Port Coquitlam's wet climate. If one cable has come off the drum, you can see rust or broken strands, or the door is hanging crooked, the cables need to be replaced immediately. A snapped cable can cause the door to drop violently and damage panels, vehicles, or worse.
We replace garage door cables in pairs with new galvanized aircraft-grade lifting cables sized to your exact door height. Every cable replacement includes re-spooling both drums, inspecting and re-tensioning the springs, rebalancing the door, and a full safety check. Most PoCo cable replacements take 45–60 minutes on-site — an affordable repair that prevents far more expensive damage.
A garage door that has come off its track is an emergency — the door can be unstable, panels can bend, and the opener can be seriously damaged if you keep cycling it. The most common causes in PoCo are vehicle impact, a snapped cable, broken rollers, or a loose track bracket. Whatever the cause, stop operating the door and call us right away.
Our off-track repair service includes safely re-seating the door, replacing damaged rollers, hinges, brackets, or cables, straightening or replacing bent track sections, realigning to spec, and a full balance and safety test. Most off-track jobs in Port Coquitlam are resolved in a single same-day visit. Emergency service available evenings and weekends.
Garage Door Bottom Seal & Weather Stripping Replacement
If you see daylight under your closed garage door, feel a cold draft, or find water and leaves blowing into the garage after PoCo rain, your bottom seal needs to be replaced. Garage door bottom seals (also called bottom rubber, astragal, or weather seal) crack from UV, freeze, and tear over time — and once they fail, your garage loses its seal against weather, pests, and dirt.
We replace bottom seals, side seals, and top weather stripping on every type of garage door. We stock T-style, bulb-style, and brush seals in every common size, plus full aluminum retainers if yours is corroded. Most bottom seal replacements in Port Coquitlam take 30–45 minutes and dramatically improve garage warmth, cleanliness, and energy efficiency.
If your LiftMaster, Chamberlain, or Craftsman opener hums when you press the button but the door doesn't move — or you hear loud grinding from the motor head — the drive gear is stripped. This is the single most common opener repair we do in Port Coquitlam. Don't replace a perfectly good opener over a $30 part; in most cases a gear-and-sprocket kit will give you another 10+ years of service.
We carry full gear-and-sprocket kits for every LiftMaster, Chamberlain, Sears, and Craftsman model on the truck. Our repair includes pulling the motor head, cleaning out the old gear shavings, installing the new helical gear and sprocket, re-greasing, and a full force/limit reset. About a 45-minute on-site repair anywhere in PoCo.
If your garage door opener chain has come off the rail, fallen slack, or the motor runs without moving the trolley, we repair it the same day in Port Coquitlam. Chains derail because the chain has stretched over years of use, the trolley has snapped, or the drive sprocket teeth have worn down. We service every chain-drive opener — LiftMaster, Chamberlain, Craftsman, Genie, and older 1/2 HP, 3/4 HP, and 1 HP units.
Our chain-drive repair service includes replacing or re-tensioning the chain, swapping out the trolley if broken, replacing worn rail and sprockets, lubrication, and a full safety re-set. If your opener is 15+ years old we'll give you an honest cost comparison between repair and a new myQ smart opener — we never push a replacement when a repair makes sense.
Time for a new garage door opener? We're an authorized LiftMaster dealer in the Tri-Cities and install the full LiftMaster myQ smart Wi-Fi lineup — ultra-quiet belt drive, traditional chain drive, and wall-mount jackshaft openers. Every new myQ unit gives you smartphone control, automatic LED lighting, battery backup, and a 10-year motor warranty.
Our new opener installation in Port Coquitlam includes removal and disposal of your old unit, mounting and wiring of the new opener, programming all remotes and keypads, syncing your vehicle's HomeLink, and dialling in the safety photo eyes and force limits. Most new opener installs take about 90 minutes from start to finish — same-day appointments available across PoCo.
Port Coquitlam is a tight community — the Terry Fox Library, the Wilson Centre farmers market, the local hockey rinks — and small businesses like ours depend on neighbours choosing local. When you hire a PoCo garage door company instead of a national franchise, you get straight talk from a tech who's been doing this in your city for years, not a sales pitch from a dispatcher reading a script.
And because we live here too, we stand behind every job. If something goes wrong six months later, we're around the corner, not impossible to reach.
Port Coquitlam Neighbourhoods We Cover
Birchland Manor
Central Port Coquitlam
Citadel Heights
Citadel Landing
Coquitlam River
Glenwood
Harbour View
Kilmer
Lincoln Park
Mary Hill
Oxford Heights
Riverwood
Shaughnessy
The Foothills
Woodland Acres
Woodward Hill
Need Service Outside PoCo?
We cover the full Tri-Cities with the same response time and pricing:
The neighbourhood garage door pros for Port Moody — trusted by Heritage Mountain, Suter Brook, and Inlet Centre homeowners for fast, fair, certified service.
Port Moody Emergency Response
Help on the Way in Under an Hour — Anywhere in Port Moody
Whether you're up on Heritage Mountain or down by the Inlet, our Port Moody crew is dispatched the moment you call. Most PoMo emergency calls are reached in 45 minutes — including evenings and weekends.
If you've searched "garage door repair Port Moody", "PoMo garage door installer", or "emergency garage door near Heritage Mountain", you've probably scrolled past a dozen out-of-town listings. POCO Garage Doors is genuinely local: we operate out of the Tri-Cities, our techs live nearby, and Port Moody is one of our three home cities. We know the steep driveways on Heritage Woods, the strata buildings around Suter Brook, and the older Inlet-side bungalows where doors and tracks need a careful touch.
For more than two decades we've been Port Moody's go-to choice for everything from a snapped torsion spring to a full carriage-door replacement. No upsells, no surprise charges — just honest, certified work from a Port Moody–area company that wants your repeat business.
~45 min
Avg PoMo Response
7 days
Evenings Included
Lifetime
Spring Warranty
$0
Trip Fee in PoMo
Residential Garage Door Services for Port Moody Homes
Tap into any service below for full details on parts, pricing, and same-day availability across Port Moody.
Choose a Local PoMo Business — Get a Better Outcome
Port Moody is a city of small businesses, breweries on Murray Street, makers, and tight-knit neighbourhoods. When you choose a local Port Moody garage door company over a large national franchise, your money stays in the community, you get a real human on the phone, and you build a relationship with a tech who'll remember your door when you call back in five years.
We're proud to be one of Port Moody's most-recommended garage door companies — and we work hard every day to keep that reputation.
Recent Port Moody Repairs — What We Actually Fix
Every photo below is from a real job at a Port Moody home. If your problem looks like one of these, we've already got the parts on the truck and can usually fix it on the first visit.
Broken Garage Door Spring Replacement in Port Moody
A snapped torsion spring is the #1 reason a garage door suddenly stops opening. If you heard a loud bang in your Port Moody garage and the door now feels extremely heavy or won't lift, you almost certainly have a broken spring. Don't try to force it open with the opener — you'll burn out the motor or strip the gears. Call us for same-day spring replacement anywhere in PoMo.
We replace torsion springs in matched pairs using high-cycle 25,000+ cycle oil-tempered springs backed by a lifetime warranty. Every spring replacement includes proper turns set to your door's exact weight, fresh centre bearing if needed, full balance test, and lubrication. Most Port Moody spring jobs are completed in 60–90 minutes the same day you call.
Garage door lifting cables are a critical safety part that wear out from rust, fraying, and sudden drops after a spring failure. If a cable has come off the drum, you can see rust or broken strands, or the door is hanging crooked, the cables need to be replaced immediately. A snapped cable can cause the door to drop violently and damage panels or vehicles.
We replace garage door cables in pairs with new galvanized aircraft-grade lifting cables sized to your exact door height. Every cable replacement includes re-spooling both drums, re-tensioning the springs, rebalancing the door, and a full safety check. Most Port Moody cable jobs take 45–60 minutes on-site — an affordable repair that prevents far more expensive damage.
A garage door that has come off its track is an emergency. The door is unstable, panels can bend, and the opener can be seriously damaged if you keep cycling it. The most common causes in Port Moody are vehicle impact (catching the door on a bumper backing out), a snapped cable, broken rollers, or a loose track bracket. Whatever the cause, stop operating the door and call us right away.
Our off-track repair service includes safely re-seating the door, replacing damaged rollers, hinges, brackets, or cables, straightening or replacing bent track sections, realigning to spec, and a full balance and safety test. Most off-track jobs in Port Moody are resolved in a single same-day visit. Emergency service available evenings and weekends.
New Insulated Garage Door Installation in Port Moody
Replacing an old, drafty, or damaged garage door is one of the highest-ROI upgrades you can make to a Port Moody home. We install insulated sectional doors in steel, aluminum full-view, and wood-grain finishes — with R-values up to R-18 for warmer garages and quieter operation. Free in-home consultations, written quotes, and a wide selection of styles to match your home's curb appeal.
Our new garage door installation includes removal and disposal of your existing door, new tracks, hinges, rollers, springs, weather seal, and a full balance and tune of your existing or new opener. Most Port Moody single-door installs are completed in a single day; double doors and custom builds take 1–2 days. Every new door is backed by manufacturer and labour warranties.
If your garage door opener motor hums but the door doesn't move, makes a loud grinding noise, or runs only partway and stops, the internal drive gear is almost certainly stripped. We repair every brand of opener motor in Port Moody — LiftMaster, Chamberlain, Craftsman, Genie, Sears, and Sommer — with full gear-and-sprocket kits stocked on the truck for same-day service.
Our opener motor repair service includes diagnosis, removing the motor head, cleaning out old gear shavings, installing a new gear-and-sprocket assembly, re-greasing, and a full force/limit reset. About 45 minutes on-site. If your opener is over 12 years old we'll quote a fair comparison between repair and a new myQ smart opener — no pressure, no upselling.
Cracked or broken hinges are a common cause of popping noises, panel separation, and doors that bind mid-travel. If your Port Moody garage door is making a loud snap when it transitions around the curve, scraping the track, or showing visible cracks at the panel joints, the hinges and roller brackets need to be replaced before the panels themselves get damaged.
We replace garage door hinges, end brackets, top brackets, and roller carriers with heavy-duty galvanized hardware on every type of sectional door. Hinge replacement is a fast, affordable repair that dramatically improves how the door feels and prevents far more expensive panel damage down the road. Most hinge jobs in Port Moody are completed in well under an hour.
Garage Door Roller Replacement — Quiet Door Upgrade
If your garage door is loud, grinding, or scraping every time it cycles, worn rollers are almost always the culprit. Old plastic and steel rollers wear out, lose their bearings, and start grinding against the track — loud doors that wake the kids, shake the house, and force the opener to fight friction. Replacing rollers is one of the highest-impact, lowest-cost upgrades on any Port Moody garage door.
We replace standard rollers with sealed nylon ball-bearing rollers that are dramatically quieter, smoother, and longer-lasting. Most Port Moody doors take 10–12 rollers and the full job is completed in about an hour. The difference is night and day — doors that used to wake the upstairs bedroom now open whisper-quiet.
An annual garage door tune-up is the cheapest insurance you can buy on the largest moving part of your home. Regular maintenance prevents broken springs, snapped cables, worn rollers, and unexpected breakdowns — and it's required to keep most manufacturer warranties valid. We offer affordable annual maintenance plans for Port Moody homeowners and property managers.
Our 21-point preventive maintenance service includes lubricating the springs, hinges, bearings, and rollers, tightening every nut and bolt, testing the safety reverse and photo eyes, balancing the door, checking cables and drums for wear, and flagging anything getting close to end-of-life. Most Port Moody homes are in and out in 45 minutes.
If your LiftMaster, Chamberlain, or Craftsman opener is humming without lifting the door, grinding loudly, or only moving the door a few inches before stopping, the drive gear and sprocket kit needs to be replaced. This is the single most common opener repair we do in Port Moody — and on most openers under 15 years old, a $30 gear kit gives you another 10+ years of service for a fraction of the cost of a new opener.
We carry full gear-and-sprocket kits for every LiftMaster, Chamberlain, Sears, and Craftsman model on the truck. Our service includes pulling the motor head, cleaning out the old gear, installing the new helical gear and steel sprocket, fresh grease, and a full force/limit reset. About a 45-minute repair on any Port Moody service call.
POCO Garage Doors was founded over 20 years ago by a family that believed a trade business should be built on three things: quality work, honest pricing, and genuine care for the community it serves.
What started as a one-truck operation serving friends and neighbours in Port Coquitlam has grown into the Tri-Cities' most trusted garage door company — but the values have never changed. Every job, whether it's a spring replacement or a full commercial installation, gets the same attention to detail and personal accountability.
We live here. Our kids go to school here. We shop at the same stores and drive the same roads as the homeowners and businesses we serve. That's not a marketing line — it's why we never cut corners.
🤝
Honesty First
We diagnose accurately, quote fairly, and never upsell unnecessarily.
⚡
Fast Response
We know a broken garage door disrupts your day — we show up fast.
🔧
Expert Craft
Two decades of hands-on experience with every door brand and type.
🌲
Local Roots
Proud members of the Tri-City community — our reputation is everything.
20+
Years in Business
Two decades of trusted service across the Tri-Cities.
3
Cities Served
Coquitlam, Port Coquitlam, and Port Moody — every neighbourhood.
5★
Average Rating
Consistently top-rated by homeowners and property managers.
100%
Satisfaction Focus
We don't leave until the job is done right — guaranteed.
Got Questions?
FREQUENTLY ASKED QUESTIONS
Everything you need to know about garage door repair and service in the Tri-Cities.
Spring repair pricing depends on the type (torsion or extension), size, and whether cables need replacement at the same time. We always provide a firm quote before starting any work — no surprises. Call 778-831-0239 for a same-day quote.
Yes! Same-day service is our standard across all three cities — Coquitlam, Port Coquitlam, and Port Moody. We stock common parts on our service vehicles so most repairs are completed in a single visit.
The most common cause is a broken spring or cable. When a spring breaks, the opener motor struggles to lift the full door weight and stalls. This is a safety issue — don't force the door or try to operate it. Call us and we'll diagnose and repair it the same day.
This is usually a close limit switch issue or misaligned safety sensors. The opener's limit switch tells it where the floor is — if it's set too high, the door reverses before reaching the ground. Misaligned photo-sensors near the floor can also trigger an auto-reversal. Both are easy to fix.
Most quality residential openers last 10–15 years with proper maintenance. Signs it's time for replacement include: loud grinding noises, slow response time, frequent remote failures, or if the unit lacks modern safety features. We can advise whether repair or replacement makes more financial sense.
We supply and install doors from Hormann, Amarr, Garaga, Clopay, Richard Wilcox, and Wayne Dalton. Our most popular models are the Hormann ThermaTech (insulated) and Amarr Lincoln (carriage-house style). We'll help you choose the right door for your home and budget.
Absolutely. We offer comprehensive strata gate services including repair, replacement, preventive maintenance programs, and remote/access control programming. Many property management companies across the Tri-Cities rely on us for their annual gate maintenance contracts.
For residential doors, an annual service visit is recommended. This includes lubricating moving parts, checking spring tension, inspecting cables and rollers, and testing safety features. A $100–$150 maintenance visit can prevent a $500+ emergency repair.
We strongly advise against DIY spring repair. Garage door springs are under extreme tension — a torsion spring stores enough energy to cause serious injury or death if it releases uncontrolled. This is one job where professional service is genuinely important for your safety.
Yes. All our labour is warranted and parts come with manufacturer warranties. We'll walk you through the specific coverage for your repair when we complete the job.
Get In Touch
CONTACT POCO GARAGE DOORS
Same-day service across Coquitlam, Port Coquitlam & Port Moody. Call, text, or send us a message.